terms and conditions
Purpose
The purpose of these Terms and Conditions is to ensure the safe and effective functioning of the Shorncliffe Pottery Club Inc.
Terms
Shorncliffe Pottery Club Inc. is not a studio for commercial or mass production.
Offensive work is not permitted. Offensive means racist, sexist, containing crude language, graphic depictions of a sexual or violent nature, or work containing a person’s details.
Code of Ethics and Professional Conduct
Be inclusive. Shorncliffe Pottery Club Inc. welcomes and supports people of all backgrounds and identities. This includes, but is not limited to members of any sexual orientation, gender identity and expression, race, ethnicity, culture, national origin, social and economic class, educational level, colour, immigration status, sex, age, size, family status, political belief, religion, and mental and physical ability.
Be considerate. We all depend on each other to produce the best work we can as an organisation. Your decisions will affect clients and colleagues, and you should take those consequences into account when making decisions.
Be respectful. We won't all agree all the time, but disagreement is no excuse for disrespectful behaviour. We will all experience frustration from time to time, but we cannot allow that frustration become personal attacks. An environment where people feel uncomfortable or threatened is not a productive or creative one.
Choose your words carefully. Always conduct yourself professionally. Be kind to others. Do not insult or put down others. Harassment and exclusionary behaviour aren't acceptable. This includes, but is not limited to:
Threats of violence
Insubordination
Discriminatory jokes and language
Sharing sexually explicit or violent material via electronic devices or other means
Personal insults, especially those using racist or sexist terms
Unwelcome sexual attention
Advocating for, or encouraging, any of the above behaviour
Don't harass. In general, if someone asks you to stop something, then stop. When we disagree, try to understand why. Differences of opinion and disagreements are mostly unavoidable. What is important is that we resolve disagreements and differing views constructively.
Make differences into strengths. We can find strength in diversity. Different people have different perspectives on issues, and that can be valuable for solving problems or generating new ideas. Being unable to understand why someone holds a viewpoint doesn’t mean that they’re wrong. Don’t forget that we all make mistakes, and blaming each other doesn’t get us anywhere. Instead, focus on resolving issues and learning from mistakes.
Failure to abide by these code of ethics may result in the member being asked to leave the premises and/or cancellation of their membership.
Privacy & Safety
Shorncliffe Pottery Club Inc. is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, and phone numbers.
This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website www.shorncliffepotteryclubinc.com.au and from third parties.]
We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or by selecting unsubscribe from the bottom of the mailing/marketing material.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
For the primary purpose for which it was obtained
For a secondary purpose that is directly related to the primary purpose
With your consent; or where required or authorised by law.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
Third parties where you consent to the use or disclosure; and
Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Shorncliffe Pottery Club Inc. will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time. A current policy is always available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
ShorncliffePotteryClubInc@gmail.com
Photography
From time to time photos will be taken during a session of members and artworks. These photos are used for Shorncliffe Pottery Club’s promotional purposes only, including online and print. As a Condition of Membership your consent is implied. If you do not wish us to take and use photos of you or your artwork please notify us in writing.
Occupational Health & Safety
If you have an existing medical condition, allergy or disability that may affect your participation at Shorncliffe Pottery Club, please notify the administrator at the time of your member submission.
Members use the studio at their own risk and must be aware of the inherent hazards of a working pottery studio environment. These risks include the use of sharp tools, exposure to chemicals and high temperatures amongst other things.
All Members should wear appropriate clothing and comfortable, flat shoes with non-slip soles and covered toes. Casual clothing is recommended. Long hair must be tied back for wheel work and jewellery and watches are best left at home.
Please note that we are not liable for any damage that occurs to clothing or loss of valuables.
All Members will receive a short briefing on health and safety before commencing their first session.
Members are required to assist in leaving the studio clean and tidy at the end of each session. This includes washing down the table, chair, tools used and wheel thoroughly. Members are also required to replace all equipment used to its correct storage position at the end of the session.
Collection of work
Storage at the Shorncliffe Pottery Club is limited. Unclaimed belongings and works not collected within four weeks of being fired will be sent offsite for recycling or disposal unless prior arrangements have been made with the kiln firing team.
Shelf stored works can remain as long as the membership is active, any pause in the membership greater than four months will require the shelf to be cleared and the work disposed of or recycled. We will contact the member regarding their works prior to this situation occurring.
Workshops
To secure your place in any workshop we require full payment as specified in the workshop listing at the time of booking.
Cancellations made less than 7 days before the workshop date will forfeit 50% of the fee. Those made less than 2 days before forfeit 100% of the fee. Bookings can be transferred at no cost.
We can reschedule your booking to an alternative date or workshop with 8 days or more notice.
We reserve the right to cancel a workshop if the minimum booking is not achieved. Full refunds will be given or a replacement workshop offered to the same value of the workshop being cancelled. You will be notified at least 2 days before the scheduled date of the workshop if deemed necessary.
If the attendee does not attend a workshop and does not advise in writing beforehand no refund will apply.
If we need to cancel a workshop due to unforeseen circumstances (eg tutor illness) we will give you a full refund or transfer you to another suitable workshop.
All enquiries are to be directed to:
ShorncliffePotteryClubInc@gmail.com
The Committee
Shorncliffe Pottery Club Inc.
Incorporated Association number: IA59761
ABN 62 796 755 141
106 Kempster St, Sandgate 4017
Queensland, Australia